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Touchless Kiosk: Traveler Onboarding by Facial Recognition Biometrics

Touchless Kiosk

As technology is evolving, it is also pushing the ways of daily jobs. From making calculations through calculators to accessing information from the internet, all things are modified steadily. First, there were calculator devices, but now there is calculator software in the market. Likewise, searching for some information from the internet takes minutes to load but now internet speed is faster than ever due to 4G and 5G.

The methods of identifying online customers have also updated over time. First passwords were used for user verification, then KBA and token-based authentication replaced them. But they have some limitations and are not secure enough. Biometric recognition proved the evolution of the verification methods because of their complete uniqueness.

Biometric Recognition

It is forecasted that the biometric technology market will reach $7.7 Billion at the end of 2022. The unique biological traits of a human are known as biometrics. These differ among humans and only one human can have a particular set of biometrics. It was greatly adopted by businesses in which they streamline their processes like employee attendance systems. Employee’s presence was marked through fingerprints and then facial biometrics. Due to Covid-19 restrictions, facial recognition biometrics gain a swift. Because it completely complies with the social distancing protocols. They do not have to physically touch the scanner for verification but just place their face near the scanner, and it will be detected.

There is no longer a need for biometrics devices for facial recognition, now facial recognition mobile applications are in the market. These apps can recognize a face from an image. Now mobile users are utilizing facial identification for phone unlocking. The embedded biometric app unlocks the phone by verifying the user’s faces.

Below are the modern use cases of facial recognition:

Facial Recognition Biometrics for KYC

Know Your Customer is the procedure of verifying customer identities through their IDs. The image on the document is verified with the live selfie image through facial recognition. Financial institutions are under the obligation of regulatory bodies to perform KYC/AML verification on every onboarding customer. Their primary concern is identifying their customers and there is no better way than facial biometrics. The face can also be verified by workers of an institution. Unlike fingerprints that need to be verified by specialists. A human can also distinguish between two faces or images easily.

Currently, KYC providers are also using KYC video verification in which all the process of verification is done over a video. The user connects on a live video call with a KYC expert who incorporates facial recognition to examine biometrics.

Touchless Kiosk

It is a biometric device that is used for verifying travelers at airports. It was a tedious task for clearance staff to verify travelers, it can result in long queues and crowds at airports. But touchless kiosks can eradicate this hurdle by identifying travelers through facial recognition software.

Below is the process how it works:

  • The customer gives his data while confirming the ticket at home. The information includes personal and travel-related.
  • Upon arrival at the airport, the traveler goes to the touchless kiosk and shows his face to the facial detection system
  • Then the traveler is required to present an identity verification document at the scanner
  • The kiosk verifies the face with the image on the document
  • The verification results are delivered in seconds

This is a completely automated process, it saves time and resources spending on manual checking identities through the software. Also, it will have a greater user experience as users feel easier with robust verification.

Summing it Up

The above discussion tells us that facial biometrics are the future of authentication. It is the only verification method that can detect the live presence. The user is obliged to be physically present in front of the scanner to identify himself. The biometrics can’t be stolen or cracked like passwords. Also, they guarantee the total uniqueness of patterns. Businesses that require high security and do not have enough time for long verification methods can choose facial recognition biometrics. Also, it is not expensive and can be installed easily because of its larger portability.

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